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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Hamblen

June 13, 2025

5  out of  5
rating by Karen Hamblen
"We have been a client of Gary Towle for over 20 years. He has always given us amazing service. A most request we emailed him as we needed to add an additional vehicle to our policy and he immediately got back to us and had it added within minutes! Great service."
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Heather West

June 13, 2025

5  out of  5
rating by Heather West
"Gary Towle has been my agent for years. Gary and team are always responsive, easy to work with and I appreciate the services they offer. There are many insurance companies out there but working with a small agency is great as you get that personal experience that you can’t get with larger agencies."
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Linda Libby

June 10, 2025

5  out of  5
rating by Linda Libby
"I always love my dealings with State Farm, specifically with Gary Towle. He is polite, professional and always responsive! Great customer service is what we are all looking for and State Farm provides that!"
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Julie York

June 10, 2025

5  out of  5
rating by Julie York
"I've used this State Farm office for a lot of insurance coverage for a very long time (over twenty years!)- and what I appreciate about Gary's office is that he's always available to answer questions, is honest with his information, and tries his best to accommodate my needs. Everyone there is super quick to reply to questions when I need help. I feel like in an emergency they've got my back. Thankful they're local!"
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David Racine

June 5, 2025

5  out of  5
rating by David Racine
"Been doing business with Gary for 25 years. Quality service and great people. It’s a great community feeling. Would absolutely recommend Gary Towle"
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Laurie DeLuca

June 2, 2025

5  out of  5
rating by Laurie DeLuca
"I called Michael at Gary Towle's State Farm Agency regarding my car that needed to be towed. I had several questions, which he answered immediately! The service is and always has been excellent whenever I've needed to reach out."
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Rebekkah Willey

June 26, 2024

1  out of  5
rating by Rebekkah Willey
"Dealing with this specific agent and State Farm in general has been a nightmare. Our car was totaled when a police officer hit us doing a u turn on a highway and every step of the process has been a nightmare. At no point were they understanding or helpful. It took us 11 months to get a deductible back and we had to get a lawyer to help with medical bills. Why pay these people when they aren’t there when you need them? Gary is almost impossible to get ahold of and when you do reach someone they say they can’t help. What is the point in having a local agent if they don’t actually do anything. In addition to the accident issue they raised our rates and are now canceling our insurance because my college age nephew lives with us. Our new company said it’s a simple over the phone question verifying that he doesn’t drive my car. Did Gary bother to call after everything he knew we’d been through, nope just cancels us. That’s fine because we were just waiting on our deductible to get the hell out anyway. Good luck dealing with these people. Plenty of better companies for less money and better service."
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Alton Benson

August 24, 2022

5  out of  5
rating by Alton Benson
"Great service and price."
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MsFrankie

January 8, 2021

2  out of  5
rating by MsFrankie
"It’s VERY difficult to get in touch with the agent or his staff."
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Sherry Freeman

November 25, 2020

5  out of  5
rating by Sherry Freeman
"Wonderful people very helpful ."
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Ken Pinet

November 13, 2018

5  out of  5
rating by Ken Pinet
"I have known Gary for years great customer service and a great place to sit and chat."
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Jz SwanHall

December 20, 2010

5  out of  5
rating by Jz SwanHall
"The staff here is remarkably thoughtful and attentive. Gary even came to my house when I was bedridden to go over my homeowners policy options, and if you must go to the Agency it is well worth the trip. Many spots have got the wi-fi but Gary's super cozy "Good Neighbor Lounge" sets the standard in customer waiting areas. I suppose the only problem I see is Marissa and Natahan are so efficient there's little excuse to linger there."